1. Eligibility
- Damaged or Wrong Items: Report within 24 hours of delivery with photos.
- Quality Issues: Report with evidence within 24 hours.
2. Requesting a Refund
- Email us at prashantmeena8765@gmail.com or a.rajatadhikary2001@gmail.com
- Call us at 9818603609 or 9958580792
- Include your order number, issue description, and photos.
3. Non-Refundable Items
- Used chocolates or opened packaging.
- Custom gift boxes unless damaged or defective.
4. Refund Process
Refunds are processed within 5–7 business days upon approval, to the original payment method.
5. Exchanges
No direct exchanges. You may return and place a new order.
6. Contact Info
- Emails: prashantmeena8765@gmail.com, a.rajatadhikary2001@gmail.com
- Phones: 9818603609, 9958580792
- Address: 423, Street No. 33, 3rd Floor, Molarband Extn., Badarpur, New Delhi - 110044
