Terms & Conditions

1. General

By using our website, you agree to comply with the terms set by Herbchoco Ventures Pvt. Ltd. for Cleopatra Chocolates.

2. Orders & Payments

  • All orders are subject to availability and confirmation.
  • We accept secure online payments via trusted gateways.

3. Shipping

Orders are processed within 1–3 business days. Delays may occur due to holidays, demand, or courier issues.

4. Returns & Refunds

Refer to our Refund Policy section for eligibility and process.

5. Intellectual Property

All content, logos, product designs, and branding are owned by Cleopatra Chocolates and protected under applicable laws.

6. User Conduct

Users must not misuse the website, attempt fraudulent transactions, or interfere with site operations.

7. Governing Law

These terms are governed by Indian law. Any disputes shall be resolved in New Delhi jurisdiction.

8. Contact Details

  • Company: Herbchoco Ventures Pvt. Ltd
  • Email: prashantmeena8765@gmail.com, a.rajatadhikary2001@gmail.com
  • Phone: 9818603609, 9958580792
  • Address: 423, Street No. 33, 3rd Floor, Molarband Extn., Badarpur, New Delhi - 110044